LEGAL DOCUMENT

TERMS OF SERVICE

Last Updated: April 19, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and VeraTenet LLC ("VeraTenet," "we," "us," or "our"). By accessing our website (veratenet.com), placing an order, or using any of our services, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.

1. ELIGIBILITY

To use our website and purchase our products, you must be at least 18 years of age and possess the legal capacity to enter into a binding agreement. By placing an order, you represent and warrant that you meet these requirements.

2. PRODUCTS & DIETARY SUPPLEMENT DISCLAIMER

VeraTenet products are dietary supplements, not medications. They are manufactured in a USA-based, FDA-registered, cGMP-certified facility.

  • FDA Disclaimer: These products have not been evaluated by the Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease.
  • Not Medical Advice: All information on our website is for educational purposes only and is not a substitute for professional medical advice. Consult your healthcare provider before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.
  • Individual Results: Results vary from person to person. We make no guarantees regarding specific health outcomes.
  • Adverse Events: If you experience any adverse reaction, discontinue use immediately and consult your healthcare provider. Please also report the event to us at support@veratenet.com or call (408) 800-2537. You may also report to the FDA via MedWatch.

3. ORDERS, PRICING & PAYMENT

  • Pricing: All prices are listed in US dollars and are subject to change without notice. Prices are confirmed at checkout.
  • Payment: Payment is processed at the time of purchase through our secure payment partners. We do not store your credit card information on our servers.
  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability. If we cancel your order after payment, you will receive a full refund.
  • Accuracy: We strive to present accurate product descriptions, images, and pricing. However, we do not warrant that all information is error-free. If an error is discovered, we will correct it and notify affected customers.

4. SUBSCRIPTION & AUTO-RENEWAL TERMS

In compliance with California Business & Professions Code §17600–17606 (Automatic Renewal Law) and the FTC's rules on negative-option marketing:

  • What You're Agreeing To: If you purchase a subscription, you authorize us to automatically charge your payment method at the price confirmed at checkout, on a recurring basis, until you cancel. Subscriptions are billed every 90 days. Each 90-day cycle includes three monthly shipments, dispatched automatically.
  • Pre-Purchase Confirmation: Before you complete checkout, we will clearly display the subscription price, billing frequency, and cancellation information.
  • Post-Purchase Confirmation: After subscribing, you will receive an email confirming your subscription terms, the next billing date, and instructions for how to cancel.
  • Renewal Reminders: We will send you a reminder email before each renewal charge.
  • Cancel Anytime — Easily: You may cancel your subscription at any time, with no fees and no phone call required. We offer multiple cancellation methods that are at least as easy as subscribing:
    • Through your account page (self-service, online)
    • By clicking the cancellation link in any subscription email
    • By emailing support@veratenet.com
    • By calling (408) 800-2537 during business hours
  • When Cancellation Takes Effect: Cancellations take effect immediately. Once you cancel, you will not be charged for any future billing cycles. Shipments already processed for the current cycle will still be delivered (see Refund Policy for details).
  • Price Changes: If the subscription price changes, we will notify you by email before the change takes effect. Continued subscription after notice constitutes acceptance of the new price. You may cancel at any time if you do not accept the new price.

5. SHIPPING & DELIVERY

  • Shipping: All orders ship from the United States. Subscription orders include free monthly shipping.
  • Delivery Times: Estimated delivery times are not guaranteed. VeraTenet is not liable for delays caused by carriers, weather, or other circumstances beyond our control.
  • Risk of Loss: Risk of loss passes to you upon delivery to the carrier.

6. RETURNS & REFUNDS

All supplement sales are final due to the consumable nature of our products and for the safety of all customers. For full details, including our damaged-product process and subscription cancellation terms, please see our Refund & Subscription Policy.

7. CALIFORNIA PROPOSITION 65 NOTICE

⚠️ WARNING: Consuming this product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/food.

8. INTELLECTUAL PROPERTY

All content on our website — including text, graphics, images, logos, product names, formulation descriptions, and design elements — is the property of VeraTenet LLC and is protected by US intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

9. USER CONDUCT

You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to any part of our systems, to interfere with the proper functioning of our website, or to submit false or misleading information (including fraudulent orders or chargebacks).

10. DISPUTE RESOLUTION & ARBITRATION

Please read this section carefully — it affects your legal rights.

You and VeraTenet agree to resolve any disputes arising from these Terms or your use of our products through binding individual arbitration rather than in court, except for claims that may be brought in small claims court. Arbitration shall be conducted in Santa Clara County, California, under the rules of the American Arbitration Association (AAA).

Class Action Waiver: You agree that any dispute resolution will be conducted on an individual basis only, and not as a class action, class arbitration, or representative action. If this waiver is found to be unenforceable, the entire arbitration provision shall be void.

Opt-Out: You may opt out of this arbitration provision by sending written notice to support@veratenet.com within 30 days of your first purchase. If you opt out, disputes will be resolved in the state or federal courts of Santa Clara County, California.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VeraTenet's total liability for any claim arising from your purchase or use of our products shall not exceed the total amount you paid to VeraTenet in the three (3) months preceding the event giving rise to the claim. VeraTenet shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or goodwill. Individual results from dietary supplements vary, and we do not guarantee specific health outcomes.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VeraTenet LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your misuse of our products, or your violation of any applicable law.

13. MODIFICATIONS TO THESE TERMS

We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or products after changes are posted constitutes acceptance of the updated Terms.

14. SEVERABILITY & ENTIRE AGREEMENT

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy and Refund & Subscription Policy, constitute the entire agreement between you and VeraTenet.

15. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought in the state or federal courts located in Santa Clara County, California.

16. CONTACT US

For questions about these Terms of Service:

VERATENET LLC  |  SUNNYVALE, CA 94087  |  UNITED STATES